Users can't submit form

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    HMSSPA
    Asked on March 31, 2017 at 11:01 AM

    Hi,

    Is there a problem on your servers, or is it something specific to my form? My users are unable to submit form https://form.jotform.com/HMSSPA/hms-datasheet for processing. They get 502 Bad Gateway message.

    Thank you,

    Ivona

  • Profile Image
    John_Benson
    Answered on March 31, 2017 at 01:22 PM

    Hello Ivona,

    I opened your form and I was not able to replicate the issue. I also cloned it and I still got the same result. 

    I cleared your form cache so it will be refreshed in our server. Please let us know if you still experiencing the error 502 so we can investigate it further.

    Thank you.