Different autoresponder email based on selection

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    Asked on March 31, 2017 at 03:58 PM

    I have a form that allows the customer to select where they want to pick up an item.

    Is it possible to have autoresponder emails to the customer based on which location they select (i.e. a different email for Location One to Location Two).

    I currently have notification emails to each of the item's custodians but I would like to do similar for the autoresponder emails (so location specific information can be given to the customer).

    thank you!

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    Answered on March 31, 2017 at 05:42 PM

    You can create your autoresponders, and then apply conditions to send them based on user's answers: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer 

    Let us know if you need more help.