What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I block a specific email address from submitting a form?

    Asked by paulbasel on April 02, 2017 at 06:14 AM

    Is there a way to block a specific email address from submitting a customer contact form?

  • Profile Image
    JotForm Support

    Answered by AIDAN on April 02, 2017 at 10:10 AM

    One solution I would suggest is setting up a condition so that whenever the email field's value is the email address you have in mind, the rest of the form fields get hidden, or at least the submit button, in order to prevent the submission from going through.

    Please see our guide on using form conditions here: https://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic

    I hope this helps. If you need further assistance please let us know. Thank you.

  • Profile Image

    Answered by paulbasel on April 02, 2017 at 10:37 AM

    It works brilliantly. Many thanks.

  • Profile Image
    JotForm Support

    Answered by AIDAN on April 02, 2017 at 10:56 AM

    You're quite welcome. Have a nice weekend!