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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why pending submissions are no longer showing?

    Asked by CNDCF on April 03, 2017 at 01:10 PM
    Also, I used to be able to see pending submissions on our Community Grant
    Application when I open the Submissions section. How come I can't see it
    now?
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    JotForm Support

    Answered by Kevin_G on April 03, 2017 at 01:28 PM

    I've reviewed your form and I can see there're not pending submissions, do note that this happens when your users have a session opened and the form has not been submitted yet, it also happens only when you're using the Save and Continue Later feature, the session method.

    I've tested on my end and  I can see the pending submissions without any problem:

    Take into account that the incomplete submissions button does not appear when there're not pending submissions. 

    You may also share us the link to your first form, where the session is created, we will be glad to take a look.