What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Embedded form with payment integration showing unsecured

    Asked by Cheryl Snyder on April 03, 2017 at 02:12 PM
    I have SSL on my site and have Strip Intergrated and it is saying that it is unsecure when customers go to fill it out. Why is that?
  • Profile Image
    JotForm Support

    Answered by Jan on April 03, 2017 at 02:43 PM

    All of our forms and submissions are using SSL. Is your website using SSL (https)? You can still embed the form in a non-secure webpage. However, please take note that only the form is secured and not the webpage.

    When the form is submitted, it will be transmitted securely to our servers. The only problem with this is that your webpage will not show a secure lock icon beside the URL.

    If you're still having issues, please let us know. Also, please provide the URL of the webpage where the form is embedded so that we can further check.

     

    Hope that helps. Thank you.