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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    It says I have reached my account limits when sending emails through the system

    Asked by pauloldenmenger on April 05, 2017 at 05:28 AM

    Dear Jotform,


    By sending emails the system is giving the error; Oops, reached your limits but I' haven't reached any of my limits.

    How is that possible? 


    Kind regards, 


    Paul Oldenmenger 

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    JotForm Support

    Answered by AIDAN on April 05, 2017 at 06:29 AM

    Please note that we allow Free accounts to send 20 emails per hour, and I suspect that this is the limit you have hit, as you mentioned sending emails through our system.

    I hope this helps. If you need further assistance please let us know. Thank you.