It says I have reached my account limits when sending emails through the system

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    pauloldenmenger
    Asked on April 05, 2017 at 05:28 AM

    Dear Jotform,

     

    By sending emails the system is giving the error; Oops, reached your limits but I' haven't reached any of my limits.

    How is that possible? 

     

    Kind regards, 

     

    Paul Oldenmenger 

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    AIDAN
    Answered on April 05, 2017 at 06:29 AM

    Please note that we allow Free accounts to send 20 emails per hour, and I suspect that this is the limit you have hit, as you mentioned sending emails through our system.

    I hope this helps. If you need further assistance please let us know. Thank you.