Layout problem with IE 11

  • corporatevents
    Asked on April 6, 2017 at 6:30 AM

    Hi Jotform Team,

    When I use my form with IE 11 (ver 11.0.9600.17416) there is a problem between what I see (in the preview mode or designer mode) and what I get (with the final result in production) with the alignement of the bloc texts see my screenshot attached, can you help me ?

    Thanks in advance for you help

    Jotform Thread 1112858 Screenshot
  • liyam
    Replied on April 6, 2017 at 7:54 AM

    Can you try editing your form and then open your Form Designer and select the default theme under the Theme tab?

    Here are the steps how:

    1) Edit your form and then click the paint roller button on the right

    Layout problem with IE 11 Image 1 Screenshot 30

    2) Go to Themes.

    3) On the dropdown, select Free Themes

    4) Select the default theme and close the window

    Layout problem with IE 11 Image 2 Screenshot 41

    After this, please let us know if the problem persists.

    Thanks.

  • corporatevents
    Replied on April 6, 2017 at 8:12 AM

    Hi Liyam,

    It changes the fonts and the placement of the labels, not a big deal, but yeees it resolve my problem.

    Have a beautyfull day

  • liyam
    Replied on April 6, 2017 at 8:59 AM

    Sorry about the fonts and the label placements. 

    On the label placements, I believe it was set to top, which you can adjust under the Styles tab and then set the Label Alignment to Top.  

    Layout problem with IE 11 Image 1 Screenshot 20

     

    For the font, we can put them back if you like. If you can recall the name of the font you used, we can set it up on your form for you.

    Thanks :)

  • corporatevents
    Replied on April 6, 2017 at 9:12 AM

    Hi Liyam,

    Don't worry about that, your help was precious and thus it was really not a problem, everything is ok now

    Thanks again.

     

  • liyam
    Replied on April 6, 2017 at 9:30 AM

    Thanks for your response :)

    In any case that you have questions or if you need assistance with any of your forms. Please let us know.

    All the best,
    Liyam