What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Outdated form title shows up when the form is shared in Facebook

    Asked by emgehring on April 06, 2017 at 04:46 PM

    How can i get the link i post to state what the form is for? 

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    JotForm Support

    Answered by Jim_R on April 06, 2017 at 06:10 PM

    Sorry but I failed to understand what your question is about. If you're asking where you can provide info about your company, industry, business, etc. (which basically what the form is for), I guess you're looking for the Profile section of your Account.

    Just head over to this page https://www.jotform.com/myaccount/profile > scroll down to the bottom and fill out the Company Name, Job Title, and Industry upon your discretion.

    In case we misunderstood your question, just get back to us with a bit more info and a clearer description of what you're trying to do so we can better assist you.

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    Answered by emgehring on April 07, 2017 at 08:25 AM

    I am posting the link on our social media so people can register for the blood drive. 

    but instead of the link stating blood drive registration it states Professional Development Workshop Form. That is not what we want it to say and very confusing.

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    JotForm Support

    Answered by Jim_R on April 07, 2017 at 09:59 AM

    You never mentioned which social media platform you're sharing it to, nor which form it is.

    I'll just assume that:

    1. It's this form 70956804642159

    2. And it's in Facebook

    If you're sharing in Facebook, then this isn't a JotForm-related issue. It has something to do with when Facebook last scraped the URL you're posting and their raw OG tags.

    I've fixed this for you now but in case you encounter this issue in the future, here's what you need to do:

    1. Go to this page https://developers.facebook.com/tools/debug/sharing/ 

    2. Paste your Form URL http://www.jotform.us/form/70956804642159

    3. Click the DEBUG button

    4. Scroll down to see how the URL is being shared in Facebook

    5. Click the SCRAPE AGAIN button

    Try sharing the form in Facebook again and let us know if you're still having issues with the title shown on your shared post.