What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The new interface is a total disaster

    Asked by Destini on April 06, 2017 at 05:14 PM

    What were you thinking?  Were you trying to make it easier?

    I am giving up for today.  Have to go for a drive and calm down.

    It is comparable to windows changing the classic interface to

    what they have now with a bunch of pictograms that make no sense.

    The Millennials strike again. PM

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    JotForm Support

    Answered by david on April 06, 2017 at 06:20 PM

    At first I had a similar reaction but once I got used to it, it is much easier to use.  The ability to create/edit forms on mobile also needed to be taken into account when creating the new interface so some concessions were made for that.

    If there is anything specific you feel should be done differently, let us know and we can pass it along to our developers to have a look.  We are constantly making updates to make things easier and welcome any feedback we can get.  If there is anything you are having trouble with in the new interface, we will be happy to help.