Squarespace: Layout issues after form embedding

  • Hannah
    Asked on April 7, 2017 at 2:45 PM

    Thanks for the answer above but now that I have pasted my form the layout is all disfigured and many of the drop down tabs are missing. Why is this and can I resolve this?

    Thanks

  • Mike
    Replied on April 7, 2017 at 4:02 PM

    Please provide us with a link to your web page with embedded form, so we will be able to check the layout issue.

  • racheldowdie
    Replied on April 11, 2017 at 5:45 AM
    Hi,
    It's danielandrachel2017.squarespace.com
    When I view the rsvp page from my phone the wording is out of line. Your help is much appreciated.
    Kind regards
    Rachel
    ________________________________
    ...
  • Chriistian Jotform Support
    Replied on April 11, 2017 at 8:48 AM

    Hi Rachel, 

     

    As per checking, I was able to see the issue you are reporting. Some texts are out of line when viewing your form in mobile even using the direct link of the form.

    Squarespace: Layout issues after form embedding Image 1 Screenshot 50

    Squarespace: Layout issues after form embedding Image 2 Screenshot 61

     

    As per checking,  the text displayed are initially aligned spacing. Please try to use a table to display the text so when viewed in mobile it will be displayed properly.

    Squarespace: Layout issues after form embedding Image 3 Screenshot 72

     

    Here is a sample cloned form that I used for testing: https://form.jotformpro.com/71003768844964.

    Squarespace: Layout issues after form embedding Image 4 Screenshot 83

     

    You can also clone the sample form that I have created to have a closer look on the setup. Here is a guide on how to clone a form: How to Clone an Existing Form from a URL.

     

    Do let us know if you need further assistance.
    Regards.

  • racheldowdie
    Replied on April 11, 2017 at 10:45 AM
    Thanks for the below...but now that I have done that when I click on the number of guests attending the rest of the info doesn't come up. I've tried re arranging the conditions a few times but still no luck.
    Would you be able to assist please?
    Many thanks
    Sent from my iPhone
    ...
  • racheldowdie
    Replied on April 11, 2017 at 11:45 AM
    I think I've figured it out...it should work fine now.
    Thanks
    Sent from my iPhone
    ...