What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Requested "Download all Uploads" - no email arrived.

    Asked by NeilZee on April 07, 2017 at 04:57 PM

    https://www.jotform.com/submissions/63499111925158


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    We will send you an email when your export is ready for download.
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    Page URL:
    https://www.jotform.com/submissions/63499111925158

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    JotForm Support

    Answered by Kiran on April 07, 2017 at 07:16 PM

    I see that the form provided is associated with a different account ryanzee. Could you check if the email has been sent to the parent account associated email address? Also, could you try downloading the uploads of a different form and let us know if it works correctly? 

    Let us know if you need any further assistance. We will be happy to assist.