reCaptcha not loading

  • Profile Image
    Abhishek Sharma
    Asked on April 08, 2017 at 07:13 AM

    I have 50mbps internet plan. Usually my downloading speed is 35-45 mbps.

    My upload speed is around 1.50mb. While my ping is 10-25.

    Still when I work on my PC. The video buffering is too slow on my private site. Also usually 1/5 times my reCaptcha won't load. What can I do?? That means the box showing I'm not robot won't pop up. What can I do?? Help needed :(

  • Profile Image
    Answered on April 08, 2017 at 02:01 PM

    Unfortunately, I wasn't able to locate your JotForm account. Please provide the correct username or the account's email address. You may also provide the form ID/URL or the link of the webpage where the form is embedded. In this way, we can assist you properly.

    We'll wait for your reply. Thank you.