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    JotForm Support

    MailChimp: Integration can't send submission data

    Asked by seth on April 10, 2017 at 02:12 AM

    The submission data can't be sent to MailChimp. We have created a new list and integrated a newly created form to MailChimp. The submission data can't be seen on the list. Also we tried a form with submissions. The integration states the submissions are pushed to MailChimp but one can't see the submission data on MailChimp.

    submission data can't send submission can
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    JotForm Support

    Answered by NeilVicente on April 11, 2017 at 10:56 AM

    Hey Seth,

    I see that you have been using john@example.com as the email address. That is where the problem lies—MailChimp does not accept example.com emails.

    Hope this clears things.

    Best,

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    JotForm Support

    Answered by seth on April 12, 2017 at 03:42 AM

    Hi Neil,

    We tried other email addresses also but at that time the data were not going to MailChimp. I checked again and it is working now.

    Thanks.