What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Mailchimp Integration not working for group fields in field mapping screen

    Asked by smhondl on April 10, 2017 at 04:49 PM

    Your site is not letting me integrate properly to Mailchimp. Please see the attached screen shot. I have questions (check boxes) that your site thinks are "groups", which is not true. I need to be able to match these fields. Please advise.

    Screenshot
  • Profile Image
    JotForm Support

    Answered by jonathan on April 10, 2017 at 06:22 PM

    I reviewed your form https://www.jotform.us/form/70994758599180  MailChimp integration field mapping screen, and I can see at this time that the issue seems to be resolved already.

    The individual checkboxes were now mapped to MailChimp as individual option and not as grouped fields.

    screenshot:

    Let us know if issue still persist.