- VX2MagazineAsked on April 11, 2017 at 09:56 AM
How can I change the PayPal account I use to pay for my subscription?
- JotForm SupportWelvinAnswered on April 11, 2017 at 12:02 PM
If you'd like to switch to a different Paypal account, you will have to cancel the current subscription and re-upgrade using that new account. Unfortunately, there is no way to switch with Paypal automatically.
- VX2MagazineAnswered on April 11, 2017 at 02:51 PM
Will that effect any of the forms I have created with m current subscription?
I created extra forms that the free package does not include.
- JotForm SupportMikeAnswered on April 11, 2017 at 05:33 PM
Existing forms will not be deleted.
This is how you can cancel the PayPal subscription:
Then, once you re-upgrade you can contact us again to confirm that your account is in a good standing.