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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I'm getting a DNS error when accessing my form using its Custom URL

    Asked by phillipspet on April 11, 2017 at 09:59 AM

    Created a custom URL for my form 



    When I try to go to the URL I get the following error:


    This site can’t be reached

    form.jotform.us’s server DNS address could not be found.


    Page URL:

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    JotForm Support

    Answered by Welvin on April 11, 2017 at 12:05 PM

    It's a problem on your end, specifically your network. You can fix it by doing the steps in this article: https://www.wiknix.com/how-to-fix-dns_probe_finished_nxdomain-in-chrome/

    Let us know if you need further assistance.