I'm getting a DNS error when accessing my form using its Custom URL

  • phillipspet
    Asked on April 11, 2017 at 9:59 AM

    Created a custom URL for my form 

    https://form.jotform.us/phillipspet/spring-buying-show-retailer

     

    When I try to go to the URL I get the following error:

     

    This site can’t be reached

    form.jotform.us’s server DNS address could not be found.

     

    DNS_PROBE_FINISHED_NXDOMAIN
     
  • Welvin Support Team Lead
    Replied on April 11, 2017 at 12:05 PM

    It's a problem on your end, specifically your network. You can fix it by doing the steps in this article: https://www.wiknix.com/how-to-fix-dns_probe_finished_nxdomain-in-chrome/. 

    Let us know if you need further assistance.