Can submit my form

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    Asked on April 11, 2017 at 07:42 PM


    I've created a payment form that I linked with my account but I tried to send a test payment unsuccessfully.

    After filling the form properly, I clicked on submit button  the button turn to "please wait..." button 

    How can I fix it?

    Thank you for support


  • Profile Image
    Answered on April 11, 2017 at 11:56 PM

    Are you testing your form in sandbox mode to test the payments? If yes, then, please make sure that you have followed the instructions in this guide: How to Test Payment Tool on Sandbox Mode?

    If the issue still occurs, can you please try checking all the credentials when you set up the payment integration on your form.

    Let us know if you need further assistance.


  • Profile Image
    Answered on April 12, 2017 at 12:44 AM
    Thank you Christian for your prompt answer.
    I did check the credentials on my account and it now working.