Can submit my form

  • novoTx
    Asked on April 11, 2017 at 7:42 PM

    Hi,

    I've created a payment form that I linked with my Authorized.net account but I tried to send a test payment unsuccessfully.

    After filling the form properly, I clicked on submit button  the button turn to "please wait..." button 

    How can I fix it?

    Thank you for support

     

  • Chriistian Jotform Support
    Replied on April 11, 2017 at 11:56 PM

    Are you testing your form in sandbox mode to test the payments? If yes, then, please make sure that you have followed the instructions in this guide: How to Test Authorize.net Payment Tool on Sandbox Mode?

    If the issue still occurs, can you please try checking all the credentials when you set up the Authorized.net payment integration on your form.

    Let us know if you need further assistance.
    Regards.

     

  • novoTx
    Replied on April 12, 2017 at 12:44 AM
    Thank you Christian for your prompt answer.
    I did check the credentials on my Authorized.net account and it now working.
    Cheers
    ...