Images are not uploading to my Jotforms.

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    TattooRemoval
    Asked on April 12, 2017 at 04:59 AM

    Recently I updated my Jotform

     

    Images are no longer attaching to the form - this is why I pay you! I need a fix for this ASAP please

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    ashwin_d
    Answered on April 12, 2017 at 06:25 AM

    Hello TattooRemoval,

    I did test your form and did not find any issue with that. I was able to upload file and submit your form successfully. Please check the screenshot below:

     

    The files were uploaded successfully and is being displayed in your form's submission page. Please check the screenshot below:

    Do you see any error message when you upload files and submit form? Please share the screenshot of the error message and we will take a look. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033

    We will wait for your response.

    Thank you!

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    TattooRemoval
    Answered on April 12, 2017 at 06:44 AM
    Hi there
    Thanks, I got it sorted now - sorry about that, hadn’t had my coffee yet. New Jotform much crisper and works great.
    Can you help me with something else please? I’m trying to personalise my autoresponder email with the submitter’s name. I have tried both {firstName} and {fullName} but the field is showing up blank in my test emails - please see screenshot
    Many thanks
    Aaron
    Highland Tattoo Removal
    www.tattooremoval.scot
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    TattooRemoval
    Answered on April 12, 2017 at 06:45 AM
    Please ignore, got it figured now with {name:first}
    Best wishes
    Aaron
    Highland Tattoo Removal
    www.tattooremoval.scot
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