How do I get past the try it again screen? I am trying to upgrade but your webpage won't let me.

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    prayandobey
    Asked on April 12, 2017 at 12:37 PM

    I have been trying to upgrade from the FREE plan to the STORAGE plan since yesterday. Yesterday I got to the enter info about credit card and tried to make $50.00 payment on my Discover Card 5 times. It kept telling me that it did not work. You sent me a link to prayandobey@live.com and I did not find help there. Today I can't even get to the screen that says enter Credit Card info. 

    I am expecting some help here. Thank You

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    david
    Answered on April 12, 2017 at 02:44 PM

    It seems you have multiple threads open for the same issue.  We will follow up in your other thread shortly:

    https://www.jotform.com/answers/1117054