PCI ERROR DURING TRANSACTION

  • CZmick
    Asked on April 12, 2017 at 12:44 PM

    I'm receiving an error message when submitting credit card orders on our bfi Golf Tour Registration Form which reads:

    "PCI :: ERROR DURING TANSACTION"  The merchant ID is invalid or the account is inactive. 

    Please help!

    Jotform Thread 1117681 Screenshot
  • BJoanna
    Replied on April 12, 2017 at 2:57 PM

    Error message that you provide is usually shown when incorrect API Login ID or Transaction Key are entered inside of integration field or if account is inactive. 

    https://support.authorize.net/authkb/index?page=content&id=A415 

    Please double check that you have entered correct API Login ID and Transaction Key and after that click on Verify button. 

    Let us know if you need further assistance.