What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mail address problem

    Asked by lionel  on April 12, 2017 at 12:54 PM

    Hello,

    Thank you for your answer below

     

    I can not reset my password, my email address save in Jotform has an anomaly.

    The correct address service.tech.tecno@gmail.com and not .fr

     

    You can change it please.

     

    Cordially.

     

    Réponse de Jim_R

     

    Hey Cordilly - Cette forme  63423494750357  est associée à ce compte:

    Nom d' utilisateur: sercicetech

    Courriel: service.tech.tecno@gmail.fr

    Si tel est le compte que vous essayez de vous connecter à et vous avez oublié votre creds, essayez de réinitialiser votre mot de passe en procédant comme suit:

    1. Accédez à la page de connexion  https://www.jotform.com/ connexion

    2. Cliquez sur MOT DE PASSE OUBLIÉ

    3. Type sercicetech

    4. Cliquez sur INSTRUCTIONS ENVOYER RESET

    Ensuite, ouvrez votre e - mail ( service.tech.tecno@gmail.fr )> rechercher l'e -mail de réinitialisation de mot de passe> puis suivez les instructions.

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    JotForm Support

    Answered by david on April 12, 2017 at 02:52 PM

    I updated your account email address to gmail.com instead of .fr.  The reset email for your account will now be sent to that address.