What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why I'm getting errors on previewing or editing my forms?

    Asked by dreamfinder222 on April 13, 2017 at 09:47 AM

    For about the last two days, I have been unable to "see" my forms.  Preview does not work in the editor, and when the URL is pasted into a separate browser window, I get errors similar to the one below.  I have tried Chrome and IE.

     

    Page URL:
    https://form.jotform.us/70955025657159

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Nik_C on April 13, 2017 at 11:57 AM

    I tested your forms and preview but I couldn't replicate this problem, did you test your forms from some other computer/network?

    Please let us know.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by Nik_C on May 02, 2017 at 04:57 AM

    I just wanted to follow up with you if the issue persists?

    I tested your forms today on multiple Browsers on Windows, but I wasn't able to replicate this problem so I'm wondering if everything is working fine for you.

    Please let us know.

    Thank you!