- iandi777Asked on April 13, 2017 at 03:54 PM
I recently sent a message for my refund and downgrade to the free account.
I didn't receive anything in my email far as notifications go.
SO, i am sending once more in case the first one timed out or didn't go thru,
I would like my 30 day money back guarantee sent my card.
Let me know what info or action you may need from me.
In advance, thank you again.
- JotForm SupportdavidAnswered on April 13, 2017 at 05:46 PM
I checked your account and it looks like your payment was already refunded. You should see the refund posted back to your card in the next 5-7 business days.