What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why my forms are disabled?

    Asked by Glinelril on April 14, 2017 at 08:49 AM

    This form is disabled here. Can't seem to get it to work when it worked a few months ago.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by candy on April 14, 2017 at 09:56 AM


    We're sorry for the inconvenience you have.

    I have checked your account and I have seen that your account has been auto-suspended by our automatic phishing detection system due to phishing as you have requested login information (username and password) from users in your form named "Membership Registration" as you can see the screenshot below:

    This situation violated our Term Of Use and your forms have been disabled. So, I had to delete these forbidden fields from your form and re-activated your account again.

    Please check our Terms of Use (as you can find it at the following link) in order to avoid this kind of suspicious activities in your account not to be suspended again: https://www.jotform.com/help/8-Terms-of-Use

    Thank you for your understanding.