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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't view properties button for any field

    Asked by NGHS on April 14, 2017 at 01:16 PM

    I cannot view options for any of the fields on my form:



    This occurred after the new UI was rolled out. It's a very important form for us. Thanks for the help!

    Page URL:

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    JotForm Support

    Answered by Kiran on April 14, 2017 at 02:06 PM

    I have cloned your JotForm to my account and see that the field properties button is not displayed. I have checked the form further and see that the issue is being caused by the CSS code applied to the buttons on the form. Since the background of the button is set to white the button is invisible on the form to select. 

    Please try replacing button in the CSS code to button:not(.btn) so that form field buttons are not affected with the CSS code applied.

    Hope this information helps! 

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    Answered by Lia  on April 16, 2017 at 11:35 PM

    You're not allowed to view properties while you have a dong up your cornhole. Please remove the offending member before attempting again.

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    Answered by NGHS on April 25, 2017 at 01:14 PM

    Kiran - thanks for the help. That worked great. I didn't know I was hiding anything in the interface.

    Lia - We wish you all the best! :)