What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PDF copy of the Google Drive integration is not showing all fields

    Asked by TopExplainers on April 17, 2017 at 09:12 AM


    I have integrated JotForm with google drive, but i only receive pdf submissions with few fields. 

    Should i set which fields it should include? 




    Page URL:

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    JotForm Support

    Answered by Welvin on April 17, 2017 at 09:50 AM

    Yes, you need to check the other fields in the form submissions page settings. It seems that those are unchecked. To check the fields, see this graphic for the guide:

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    Answered by TopExplainers on April 17, 2017 at 09:56 AM

    thanks! That what i was thinking about and ticked all fields, but it seems like it has not been saved. 

    Ill check it again..

    Thank you!

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    JotForm Support

    Answered by Welvin on April 17, 2017 at 10:24 AM

    You have to keep the fields checked. The existing PDF files will stay the same (missing fields) unless you will edit the corresponding submissions to overwrite the files with new PDF that has the fields checked.