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firstwitnessAsked on April 18, 2017 at 4:19 PM
When someone decides to pay online, the payment will be processed but the form does not get submitted. I have to go into the form and click submissions and then click 'incomplete payments'. From there I instruct each of those submissions to finalize. How can I get my forms to submit after they pay?
Page URL: https://form.jotform.com/50325449798164 -
IanReplied on April 18, 2017 at 8:42 PM
I could not replicate the issue at my end.
This is the screenshot of Paypal page, where I am redirected after the submission of form.
If you are still facing the issue let us know the steps to replicate the issue. A screenshot of the values of the form that you are filling in the form that is causing error.
To add screenshot:
1. Click on Insert/Edit image button
2. Click on the "Upload" button
3. Click on Choose File and look in your local folders.
4. Click on Submit