What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Disabled Forms - Redirecting visitors to an alternate link???

    Asked by scolbycook07 on April 19, 2017 at 08:35 PM

    Is it possible to disable a form but have it redirect users trying to visit the link?  I created a form for my sales people to use and just recently built a new form as a "revision" of the first.  So was wondering if it's possible to automatically reroute people from the old link to the new...? 

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    JotForm Support

    Answered by Chriistian on April 20, 2017 at 02:49 AM

    You can edit the warning message on your form if the form is disabled. For example, please see the image below:


    Please have a try and let us know if you need further assistance.

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    Answered by scolbycook07 on April 20, 2017 at 07:31 AM

    I'm not sure that I clearly communicated my intention with my initial post. I realize I can use the warning feature and tell people where the new form is located, but that's not quite what I was looking for. Similar to the "Redirect to external link" feature on the Thank You page that can automatically take someone to a different link, I'm wondering if there's any possible way to have someone taken to my new form if they tried visiting my old disabled form? 

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    Answered by Sven on April 20, 2017 at 07:37 AM

    Unfortunately, it's not possible to automatically redirect users on a disabled form, but as my colleague mentioned, you can set a warning message that includes a link for your users to click on to get redirected.

    I hope this answers your question.

    Thank you.

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    Answered by scolbycook07 on April 20, 2017 at 07:55 AM

    Is there any way to automatically redirect users on an enabled form without a form submission? 

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    Answered by Sven on April 20, 2017 at 08:01 AM

    I'm afraid not, there's no way to automatically redirect to a different page without submitting the form.

    If you're hosing the form on your website, you can probably configure your source code to redirect to another page, you can find more information here:



    Thank you.