Forms not showing on my website

  • Profile Image
    Simonize
    Asked on April 23, 2017 at 06:24 PM

    Hi guys,

    I have a big problem!

     

    No more form on my website since 1 or 2 days, i don't know exactly.

    I can't understand why...

    Can u help me quickly before my clients panic tomorrow and call me all the day!?

     

    Thanks.

  • Profile Image
    jonathan
    Answered on April 23, 2017 at 07:56 PM

    I checked your account and I found that you do not have any forms yet under your account.

    What you have instead are shared forms from another user.

    The shared form https://www.jotform.ca/form/61187309190254 was already disabled also due to Overlimit Status of the account from exceeded Upload file storage capacity.

    This was the reason was not visible on the website.

    Please check with the account owner of the form also to be able to reactivate the form.

    Let us know if you need further assistance.

  • Profile Image
    Simonize
    Answered on April 23, 2017 at 08:43 PM
    Hi,
    Sorry but i don't understand...
    I have overlimit what?
    My account is at 0 everwhere, look:
    [image: Images intégrées 1]
    I'm the owner of this form... no?
    I absolutely need to restore the situation by tomorrow morning 8h a.m.
    So please tell me what i need to do!
    No form = no client / business for me.
    Thanks!
    ---
    *SIMON LALIBERTÉ*
    PROPRIÉTAIRE > DESIGNER > DIRECTEUR ARTISTIQUE > SÉRIGRAPHE
    *ATELIER BANGBANG*
    3081 ONTARIO EST. #420, MONTRÉAL, QUÉBEC, H1W 1N7

    ---
    514.298.6420
    ---
    ATELIERBANGBANG.CA
    ---
    FACEBOOK / TWITTER
    / INSTAGRAM
    / LINKEDIN
    /
    BEHANCE
    2017-04-23 19:56 GMT-04:00 JotForm :
    ...
  • Profile Image
    Ian
    Answered on April 23, 2017 at 11:17 PM

    I see that form is active and visible at https://atelierbangbang.ca/pages/soumission

    Is the issue resolved for you?

     

  • Profile Image
    Simonize
    Answered on April 24, 2017 at 07:43 AM
    Yes, i answered the problem by myself.
    Thanks.
    ---
    *SIMON LALIBERTÉ*
    PROPRIÉTAIRE > DESIGNER > DIRECTEUR ARTISTIQUE > SÉRIGRAPHE
    *ATELIER BANGBANG*
    3081 ONTARIO EST. #420, MONTRÉAL, QUÉBEC, H1W 1N7

    ---
    514.298.6420
    ---
    ATELIERBANGBANG.CA
    ---
    FACEBOOK / TWITTER
    / INSTAGRAM
    / LINKEDIN
    /
    BEHANCE
    2017-04-23 23:17 GMT-04:00 JotForm :
    ...