Why is one of our clients receiving a Form Over Quota Message?

  • leeanndumas
    Asked on April 24, 2017 at 1:41 PM

    One of our clients received a noticed that a form was over quota. 

    The form is 

    https://form.jotform.us/62134864947162

    And the user -- Laura Mason -- received the notice on Saturday April 22, 2017. (Please note, I have entered her information on 4/24/2017)

     

    Do you know what might have caused this error?

    Jotform Thread 1127280 Screenshot
    Page URL: https://form.jotform.us/62134864947162
  • KadeJM
    Replied on April 24, 2017 at 3:21 PM

    From what I understand you are having a reported issue from one of your form clients stating that your form is overquota and that they cannot submit on it.

    I have checked your form on my end to see what's going on and currently it is active so it appears to be okay as of now.

    Please try again or ask your client to try again and if there is still any issues just let us know.