What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why is one of our clients receiving a Form Over Quota Message?

    Asked by leeanndumas on April 24, 2017 at 01:41 PM

    One of our clients received a noticed that a form was over quota. 

    The form is 


    And the user -- Laura Mason -- received the notice on Saturday April 22, 2017. (Please note, I have entered her information on 4/24/2017)


    Do you know what might have caused this error?

    Page URL:

  • Profile Image

    Answered by KadeJM on April 24, 2017 at 03:21 PM

    From what I understand you are having a reported issue from one of your form clients stating that your form is overquota and that they cannot submit on it.

    I have checked your form on my end to see what's going on and currently it is active so it appears to be okay as of now.

    Please try again or ask your client to try again and if there is still any issues just let us know.