Account autosuspended

This is most likely a dupilcate post but I keep posting and i'm not able to find my original question to see the responses my account was autosuspended i'm sure it was a misunderstanding my form is for a videogame non-profit could you help me figure out what happend?

Thank you for contacting us!

Yes, we answered your inquiry at the thread: https://www.jotform.com/answers/1127432-My-account-is-autosuspended#1

Please feel free to review it at your earliest convenience!

Might you have any other question, please start another query.

Thank you.