What do I need to do with my existing forms/submissions to remain a free user of Jotform?

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    mattduclos
    Asked on April 24, 2017 at 04:35 PM

    What do I need to do with my existing forms/submissions to remain a free user of Jotform? We are a church and do not have a budget for this service.

    I am trying to unarchive a form, but I am getting a message that we have reached our five form limit.  I am showing only four active forms.  Please advise.  Thank you!  Eileen Earle faithformation@corpuschirstichurch.net

     

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    Mike
    Answered on April 24, 2017 at 08:45 PM

    There are two active forms under your Archive folder. If the form is not disabled under the Archive folder it is still considered as an active form.

    Example:

    Our free plan is limited to 5 active forms. If you need more, you might consider upgrading your account. We have a 50% discount for nonprofit organizations.

    If you need any further assistance, please let us know.

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    mattduclos
    Answered on April 25, 2017 at 09:00 AM


    Thank you!  Your information helped!