What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What do I need to do with my existing forms/submissions to remain a free user of Jotform?

    Asked by mattduclos on April 24, 2017 at 04:35 PM

    What do I need to do with my existing forms/submissions to remain a free user of Jotform? We are a church and do not have a budget for this service.

    I am trying to unarchive a form, but I am getting a message that we have reached our five form limit.  I am showing only four active forms.  Please advise.  Thank you!  Eileen Earle faithformation@corpuschirstichurch.net

     

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    JotForm Support

    Answered by Mike on April 24, 2017 at 08:45 PM

    There are two active forms under your Archive folder. If the form is not disabled under the Archive folder it is still considered as an active form.

    Example:

    Our free plan is limited to 5 active forms. If you need more, you might consider upgrading your account. We have a 50% discount for nonprofit organizations.

    If you need any further assistance, please let us know.

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    Answered by mattduclos on April 25, 2017 at 09:00 AM


    Thank you!  Your information helped!