What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Credit card slot not working on our form

    Asked by mdward80 on April 24, 2017 at 09:26 PM

    There's nowhere to enter card # and ex. date.  Please help.  usere name: mdward80

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    Answered by Sven on April 25, 2017 at 02:39 AM

    I'm not sure I understand your question correctly, are you referring to a payment form? If so, please provide the form name/URL so we can look into it. 

    Also please keep in mind that it's against our Terms of Use to collect sensitive information such as credit card details, without using one of our payment gateways. 


    Thank you.