Can we setup SMS notification for form submissions to AT&T number?

  • Profile Image
    Jacqueline 
    Asked on April 25, 2017 at 03:39 PM

    Hello,

     

    I found a support article a while back that had a code for me to put in the email notification field in order to receive a text notification. 

    I am using verizon, and have had no problem, but my client is using AT&T and has yet to receive a submission. Do you know of any issues regarding AT & T and this option?

     

    Thanks,

  • Profile Image
    Mike
    Answered on April 25, 2017 at 05:53 PM

    In case you use a mobile.att.net address, please try to use a txt.att.net address instead to see if that makes any difference.

    Example

    1234567890@txt.att.net

    Thank you.

  • Profile Image
    Jacqueline 
    Answered on April 25, 2017 at 06:43 PM
    Thank you! I will give that a try.
    ...