What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account Autosuspended

    Asked by varyvig on April 27, 2017 at 06:22 AM

    HI. I opened a new account and created a form. Now I can't log in to continue with the form as it says it is "AUTOSUSPENDED". Please advise. 

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    JotForm Support

    Answered by jonathan on April 27, 2017 at 07:21 AM

    I reviewed your account/username varyvig  and I see it is Active and your forms are available as of this checking.

    Can you please check again. Login to the account at https://www.jotform.com/login and review your account.

    Let us know if issue persist.