Why is my spreadsheet integration not working?

  • Profile Image
    rafaelrodriguesdepina
    Asked on April 27, 2017 at 01:24 PM

    Boa tarde !

     

    Meu formulário não está registrando a resposta no googlesheets no momento do envio, está com uma oscilação muito grande. Preciso de estabilidade.

     

  • Profile Image
    Nik_C
    Answered on April 27, 2017 at 03:15 PM

    When I checked your website it asked for login:

    So I couldn't check which of your two forms are embedded there. Since I saw that both have Spreadsheet integration.

    Could you please let us know with which form you have this problem, or is it with both?

    Thank you!

  • Profile Image
    rafaelrodriguesdepina
    Answered on April 27, 2017 at 03:43 PM
    Both are instability
    2017-04-27 16:15 GMT-03:00 JotForm :
    ...
  • Profile Image
    Jim_R
    Answered on April 27, 2017 at 06:13 PM

    Hello, I ran a quick test of our Google Spreadsheet Integration and it worked as intended. Here's how it looked like from my perspective:

    You would notice that the sheet got updated in an instant right after form submission. I manually pushed the submissions to both sheets associated with your form so check them now and see if the submissions pushed through.

    Issues with Google Spreadsheet Integration are usually fixed by redoing the integration so, if the problem persists, please give that a try on both of your forms.

    Complete guide: How-to-Integrate-Form-with-Google-Spreadsheet