What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my spreadsheet integration not working?

    Asked by rafaelrodriguesdepina on April 27, 2017 at 01:24 PM

    Boa tarde !


    Meu formulário não está registrando a resposta no googlesheets no momento do envio, está com uma oscilação muito grande. Preciso de estabilidade.


    Page URL:

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    JotForm Support

    Answered by Nik_C on April 27, 2017 at 03:15 PM

    When I checked your website it asked for login:

    So I couldn't check which of your two forms are embedded there. Since I saw that both have Spreadsheet integration.

    Could you please let us know with which form you have this problem, or is it with both?

    Thank you!

  • Profile Image

    Answered by rafaelrodriguesdepina on April 27, 2017 at 03:43 PM
    Both are instability
    2017-04-27 16:15 GMT-03:00 JotForm :
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    JotForm Support

    Answered by Jim_R on April 27, 2017 at 06:13 PM

    Hello, I ran a quick test of our Google Spreadsheet Integration and it worked as intended. Here's how it looked like from my perspective:

    You would notice that the sheet got updated in an instant right after form submission. I manually pushed the submissions to both sheets associated with your form so check them now and see if the submissions pushed through.

    Issues with Google Spreadsheet Integration are usually fixed by redoing the integration so, if the problem persists, please give that a try on both of your forms.

    Complete guide: How-to-Integrate-Form-with-Google-Spreadsheet