What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The entry form is unresponsive

    Asked by Jodye Carman  on April 27, 2017 at 01:26 PM

    Members are not able to enter details into the form noted below.

    Page URL:

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    JotForm Support

    Answered by John_Benson on April 27, 2017 at 03:24 PM

    Please insert the Mobile Responsive widget to your form. This will make your form mobile responsive. Here's a screen animation guide:

    1. Login to your account and open the form.
    2. Click the Add Form Element and go to the Widgets tab.
    3. Search for the Mobile Responsive and drag it to your form.

    If I have misunderstood your question, please provide more details about the issue so we can investigate it further. Thank you.