If I exceed limits on my plan, is it possible to upgrade without losing data/submissions?

  • Profile Image
    IMI_test
    Asked on April 28, 2017 at 07:07 AM

    I'm worried that the 10GB data limit will not be enough for the forms I'd like to publish (due to multiple Image uploads on the forms. I am expecting under 100 responses for the survey though.

    Is it possible to upgrade my plan if I exceed limits, without losing data?

  • Profile Image
    Sven
    Answered on April 28, 2017 at 07:57 AM

    You can upgrade your plan anytime you want, upgrading won't effect the data already submitted. Please see the link below for more information about our plans:

    https://www.jotform.com/pricing/

     

    To make sure that you don't lose submissions after you've exceeded your limit, you can set your form to disable on submission limit, to do so, please follow the guide below:

    How-to-Limit-Submissions-in-a-Form

     

    Thank you.