What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account has been suspended

    Asked by Jillian  on April 28, 2017 at 01:13 PM

    I need to get into my account for my intake forms!

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    JotForm Support

    Answered by ktyaguirre on April 28, 2017 at 01:17 PM

    Thank you for contacting us!

    We reviewed your account under the email that you provide and it is active.

    If there is a username that is suspended you can provide it in another thread in order to be assisted.

    Thank you.

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    Answered by Jillian  on April 28, 2017 at 01:26 PM

    my username is elementalhealingcoaching and my clients are saying when they click on the link it is saying for not found. Please advise.

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    JotForm Support

    Answered by AIDAN on April 28, 2017 at 02:11 PM

    Please advise your clients to try again as I confirm my colleague findings in that your account "elementalhealingcoaching" is active and your forms are working properly.

    If you need further assistance please let us know. We will be happy to help. Thank you.