What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not getting password reset email

    Asked by John Reaves  on April 28, 2017 at 09:21 PM
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    JotForm Support

    Answered by BJoanna on April 29, 2017 at 12:43 AM

    I have checked email address you used to post this thread, but I did not found any account. Please provide us username of your account, email address of your account or ID of your form, so that we can check why password reset email was not sent. 

    Looking forward to your reply.