Formatting of form is off when in preview

  • pnaaf
    Asked on May 1, 2017 at 1:06 AM

    After revising the form, I viewed it on preview and noticed that the formatting is off. Is this what the recipients see when they go to the website?

  • Chriistian Jotform Support
    Replied on May 1, 2017 at 1:31 AM

    Can you please tell us which form in your account you are referring to and the site's link where the form is embedded so that we can further check?

    Can you please also give us more details on what you mean by Formatting is off? It would be much better if you can provide us a screenshot or image of the issue. Here's the guide on How to add screenshots/images to questions to the support forum?

    We'll wait for your response.
    Regards.

  • pnaaf
    Replied on May 1, 2017 at 2:44 AM

    Formatting of form is off when in preview Image 1 Screenshot 20

    This is the returned form. It looks normal but this is how it looks when editing. It didn't look like this before and I dont know what happened after i edited the form recently for additional fields and text

  • pnaaf
    Replied on May 1, 2017 at 2:47 AM

    pls advice

  • Chriistian Jotform Support
    Replied on May 1, 2017 at 3:06 AM

    Did the change in formatting happen when you have added the theme in your form (https://www.jotform.com/61253348038151)? If so, please remove the theme or go back to the default one so that it will go back to the formatting you have done before.

    Formatting of form is off when in preview Image 1 Screenshot 20

    If I misunderstood your question, please do get us back.
    Regards.