What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    why my form is not found ?

    Asked by kalictong on May 01, 2017 at 04:26 PM

     

    Hello, I just sign up and having finished my form, the visualization me brand: Form not found This form is disabled.

    Page URL:
    https://form.jotformeu.com/71205707630348

    Screenshot
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    JotForm Support

    Answered by david on May 01, 2017 at 05:27 PM

    We do not allow for the collection of usernames and/or passwords through forms for any reason.  As per our terms of use:

    https://www.jotform.com/help/8-Terms-of-Use

    Collecting Sensitive Information. You may not use the JotForm to collect certain types of sensitive information, including but not limited to credit card information and any type of login credentials. You may collect some sensitive information such as social security numbers or driver’s license numbers, but you are required to use best security practices of JotForm including SSL and Encrypted Forms features. You are solely responsible for compliance with any data protection and privacy laws and rules applicable to the sensitive information.

    There was a password field in one of your forms and our phishing detector suspended your account because of it.

    I removed the password field from your form and activated your account.  Your forms should be usable once again.