- pospdevelopmentAsked on May 01, 2017 at 05:32 PM
I have an option to pay by Paypal or by check. If the person wants to pay by paypal, I want it to go to the paypal site (which it does). If the person chooses pay by check, I want it to just submit and say thank you (it doesn't...it still goes to paypal). Can you help?
- JotForm SupportjonathanAnswered on May 01, 2017 at 06:37 PM
Please follow the guide below to make it work on your form.
Make sure the user will only choose one option in the method of payment (Paypal or not Paypal).
You can do this by limiting the I am paying by: to 1 option only. Set a limit to the Checkbox option.
Add a condition rule that will make Payment *required if the user select Paypal as the payment method.
I made a demo form for you to test https://form.jotformpro.com/71206599628971
I hope this help. Let us know how it goes.
- JotForm SupportjonathanAnswered on May 01, 2017 at 08:04 PM
Did you apply the suggested modification on your form?
Did you test my form https://form.jotformpro.com/71206599628971 ?
It was working when I checked test.
Here is the video...
Let us know if my solution is not working as it should.