What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I only want to have a form for a month. Can I make a single payment?

    Asked by ManyTears on May 02, 2017 at 01:20 PM

    I have already made my form and sent it out.   I didn't realise there was a limit to the number of forms that could be submitted before I was charged.  This form will only be used for a maximum of a month and I am happy to page so i can receive all the responses but I need to be certain that I can make a one off payment and then cancel.

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    JotForm Support

    Answered by david on May 02, 2017 at 01:24 PM

    You can indeed have your subscription active for a single month.  Upgrade to the subscription you need and you can cancel right away to ensure it is not automatically renewed:

    https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    You will retain you paid subscription benefits until the end of the time that was paid for.  At that point you will automatically be downgraded back to a Free account.