- AMWCAsked on May 02, 2017 at 07:43 PM
I need to be able to work with this data, but it is encrypted. Even though I have the key on my computer and can open and view forms, when i download the table of data and then open in Excel, it does not apply the encryption key.
- JotForm SupportBDAVIDAnswered on May 02, 2017 at 09:17 PM
Download submissions as Excel is not possible. Some of the features that are not available for Encrypted Forms are the following:
1. PDF Downloads,
2. Reports (this includes downloading Excel and CSV files from within Submission Panel),
3. Emails that contain form data in them.
Let us know if you have more questions.