What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm trying to open an account, but each time that I just start to input a name I get a flag saying that the name is in use. I

    Asked by Kim A. Fellenz  on May 02, 2017 at 08:53 PM

    It doesn't give me a chance to even complete a name, like Tobias, I only got to the first 4 letters. What's the problem, even with putting in my actual name?

  • Profile Image
    JotForm Support

    Answered by BDAVID on May 02, 2017 at 10:27 PM

    Please try using another browser, or clearing your browsers cache. Let us know if you need more help.