What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Progress Bar Required fields complete not correct

    Asked by sandboxlogistics on May 03, 2017 at 01:19 PM

    Hello, 

     

    I am testing out this application and noticing that the form I created:

     

    says that only 20/24 Required Fields are Complete but I've entered all the required fields?

    Page URL:
    https://form.jotform.us/71085915784163

  • Profile Image

    Answered by Clint  on May 03, 2017 at 01:38 PM

    Nevermind.. It looks like when you edit the form  (after you have created a progress bar) you have to clear the browsing history and cache and then the progress bar seems to work correctly. Seems like a bug to me?

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    JotForm Support

    Answered by ashwin_d on May 03, 2017 at 03:07 PM

    Hello Clint,

    I'm sorry for the trouble caused to you. 

    Progress bar widget should work without any problem. You do not need to clear browser cache for progress bar to work correctly. I did test this in one of my own form and I am not able to replicate the issue you are having. It works as expected.

    I am glad to know that your issue is resolved but if this issue happens again, please share let us know without editing the form and we will take a look.

    Thank you!