The message "Waiting..." stands forever after submitting the form

  • flaviafigueiredo
    Asked on May 3, 2017 at 4:10 PM

    I cant send my answer in my form. The message "Waiting..." stands forever and suddenly this error appears 

  • AIDAN
    Replied on May 3, 2017 at 5:31 PM

    I am escalating this so that our developers could look into it. You will be notified of any progress via this thread.

    Apologies for any inconvenience.

  • ktjames
    Replied on May 3, 2017 at 5:51 PM

    I just experienced the same thing.

  • burton
    Replied on May 3, 2017 at 6:08 PM

    I have a 502 too, but I'm sure they will figure it out, they always do.

  • Corey Wright
    Replied on May 3, 2017 at 6:14 PM

    Having the same issue with my form too.

    http://form.jotform.com/63434397814968
  • David JotForm Support
    Replied on May 3, 2017 at 6:24 PM

    The performance issues should now be resolved.  Please let us know if you continue to see any errors or slow loading and we will be happy to have a look.