How to customize forms when using Pay Pal — so my Pay Pal Statement tells me what the purchase was for?

  • Profile Image
    Asked on May 03, 2017 at 07:05 PM

    Currently I am using multiply forms on a non profit website. A form for donation and art show submission with a fee. When we get the Pay Pal Statement it identifies the "donation" but not the description for the "art show" — How can I customized my form so when I get the statement it reads "art show" and not "payment".

    Thank you.


  • Profile Image
    Answered on May 03, 2017 at 09:19 PM

    Did you mean you want to edit the Type of Payments Received on your Paypal? If so, I'm afraid to say that there is no way to edit the form so that it will show the form name on the PayPal statement. It is by default in PayPal and there's no way for JotForm to customize it.

    If you have other concerns or need further assistance, please let us know.