I am not getting emails on my Hotmail address

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    Asked on May 04, 2017 at 10:56 PM

    Why am I not receiving emails? Mail is not on the rebound list

    It does not even reach junk mail, How do I solve this problem?


    The mail is eridamega@hotmail.com

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    Answered on May 05, 2017 at 02:29 AM

    You are using Hotmail, the emails may have been filtered as spam so kindly check that out. Then make sure to whitelist Jotform in your Hotmail settings.

    In Hotmail website, go to the following:

    Settings > Options > Mail > Junk Emails > Safe Sender > Add noreply@jotform.com > Save: