What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am not getting emails on my Hotmail address

    Asked by eridamega on May 04, 2017 at 10:56 PM

    Why am I not receiving emails? Mail is not on the rebound list

    It does not even reach junk mail, How do I solve this problem?

    https://form.jotformz.com/70370538955665

    The mail is eridamega@hotmail.com

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    JotForm Support

    Answered by Welvin on May 05, 2017 at 02:29 AM

    You are using Hotmail, the emails may have been filtered as spam so kindly check that out. Then make sure to whitelist Jotform in your Hotmail settings.

    In Hotmail website, go to the following:

    Settings > Options > Mail > Junk Emails > Safe Sender > Add noreply@jotform.com > Save:

    https://outlook.live.com/owa/?path=/options/safesenderslist